Note: This feature is only available on Clinical Operations CTMS Vaults.
To answer questions:
1. Scroll to the relevant section of the _Monitoring Event_.
2. Enter or select your response for each question.
3. Optional: If configured, click into the **Comment** column to enter a comment on your response.
4. Optional: If configured, select a **Follow Up Item** or **Issue** after you enter or select a response for a question. Click the binoculars icon to search for and select existing records, or click on the plus (**+**) icon to create a new record.
Vault automatically saves your responses and comments once you navigate away from the row for that question.
[_Dependent Questions_][10] have a gray background and depend on the answer you enter or select for the _Controlling Question_. Vault only unlocks these _Dependent Questions_ if you answer the _Controlling Question_ with the configured _Controlling Answer_ a certain way.
Required fields have a yellow background. If you attempt to complete the workflow without entering values for all required fields, Vault displays an error dialog detailing which questions require entries.
#### Keyboard Shortcuts {#keyboard-shortcuts}
The following quick-entry keyboard shortcuts are available when you are entering responses in the question grid:
| Keyboard Shortcut | Action |
| ---------- | -------- |
| Left/Right Arrows (← →) | Move your answer selection to the left or right on radio buttons |
| Up/Down Arrows (↑ ↓) | Move your answer selection up or down on radio buttons and drop-down menus |
| 1-4 | Select a radio button option. Radio buttons utilize 1-4 from left to right. Keyboard shortcuts are only available for the number of options available for that question |
| Space | Select your highlighted answer |
| Enter/Return | Set your _Response_ or _Comment_ selection and move down to the next row |
| Tab | Move to the next _Response_ or _Comment_ field |
| Esc/Click out of the row | Save your _Response_ and _Comment_ |
### Question Branching {#question-branching}
When you open a _Trip Report Question_ section that contains _Dependent Questions_, Vault allows you to view or hide the _Dependent Questions_ and their responses, if applicable. You can use the toggle button to switch between the _Hide_ and _Show_ modes. When you set the toggle to the on position, Vault activates _Hide_ mode and stops displaying the _Dependent Questions_ and any responses. When you set the toggle to the off position, Vault switches to _Show_ mode and displays _Dependent Questions_ and any responses.
While in _Hide_ mode where the toggle is in the on position, if _Controlling Answers_ for the _Dependent Questions_ are not selected, then Vault hides those _Dependent Questions_. If the _Controlling Answer_ is selected, then the _Dependent Questions_ become visible and editable.
While in _Show_ mode where the toggle is in the off position, if _Controlling Answers_ for the _Dependent Questions_ are not selected, then Vault displays those _Dependent Questions_ as grayed out and uneditable. If the _Controlling Answer_ is selected, then the _Dependent Question_ becomes editable.
When you toggle _Hide_ or _Show_ mode for one _Trip Report Question_ section, it toggles the same behavior for all other _Trip Report Question_ sections on the trip report. In other words, you cannot choose to hide the responses for one section, but show the responses in another section on the same trip report. In addition, once you toggle _Hide_ or _Show_ mode, Vault remembers your preference when you access additional trip reports.
### Reviewer Comments {#reviewer-comments}
You can easily provide feedback on monitoring events using reviewer comments.
.
From the details page of a _Monitoring Event_ record, select a section and click the **Speech Bubble** icon on the _Review Status_ column to open the _Reviewer Comments_ dialog.
From this dialog, you can:
* **Post a comment**: Write your comment in the space provided and click **Post** or press the **Enter** key to submit it. You can hold down **Shift** + **Enter** to start a new line within your comment.
* **Delete a comment**: You can delete a comment by clicking the **Trash-bin** icon above the comment box.
* **Review and resolve comments**: After you read and respond to a comment, you can resolve the comment by clicking the check mark above the comment box. You can also resolve all comments within a section by clicking **Resolve All**. Vault displays the speech bubble icon as orange when a line item has open comments and green once you resolve all comments.
You can track comments, open and resolved, in the _Review Summary_ section.
The _Review Summary_ section shows which sections have comments and how many open and/or resolved comments are in each section. Click the **Section Label** link or **Review Status** icon to navigate to the section.
For record sections with open comments, Vault displays an orange speech bubble icon to the right of the section heading and in the _Navigation Panel_. Once you resolve the comments, Vault stops displaying the orange speech bubble icon.
Note: Once you resolve all the comments in a Monitoring Event record section, you must refresh your browser for Vault to stop displaying the orange speech bubble icon from the Navigation Panel or section heading.
Note: Your Vault must have Study Site Addresses enabled and configured to create Monitored Study Site Addresses.
Note: For Studies using date-based metric calculations, Vault references the Actual Visit End Date value and only seeds in Subject date and Subject Visit records that occur before or on the end date when you run the Seed Monitored Enrollment or Proactively Seed Monitored Enrollment action on a Monitoring Event record.
Note: Depending on the configuration of your Vault, CJK characters may not display properly when you apply formatted output templates. Contact your Customer Success Manager or Veeva Support for assistance with resolving this issue.