The RIM-Medical Connection is a standard Veeva Connection that enables organizations with both RIM and Medical Vaults to increase data quality when managing medical content and medical inquiries.
Important: Veeva Connections are a highly complex feature set, typically implemented with Veeva assistance. As such, this page provides only a high-level configuration overview to supplement the detailed requirements analysis and configuration steps necessary for implementing the connection and its various features. Contact your Veeva representative for additional details.
About the RIM-Medical Connection
The RIM-Medical Connection currently includes the following features:
- Document Exchange eliminates manual document transfer between RIM and Medical Vaults by automating CrossLink document creation in Medical upon approval in RIM. See additional details about this feature.
- Product Data Transfer automatically aligns product data between the RIM and Medical application families, transferring product, indications, and local product data between Vaults to facilitate common terminology across teams. See additional details about this feature.
Related Articles & Resources
The RIM-Medical Connection is one of many Veeva-provided standard connections that support and automate business processes between separate Vaults. See About Veeva Connections for general information about how a connection can work for your organization.
Veeva Connections leverage Vault Platform’s Connection feature, and as such many of the concepts described on this page are covered in greater detail by the below configuration articles for Vault Admins:
- Creating & Managing Connections
- Creating & Managing Spark Queues
- Creating & Managing Vault to Vault Integrations
We also recommend visiting a Veeva Connect community to learn about best practices and interact with the Veeva Vault Product Team:
- RIM: Submissions, Publishing and Archive or Registrations
- Medical: MedComms or MedInquiry
Configuration Overview
Generally, Vault Admins configuring a connection must first establish the Vault to Vault connection. Once the connection is established, the Vault Admin enables some or all of the currently-supported features, including:
- Document Exchange
- Product Data Transfer
To support this process, Veeva delivers standard Integration Points and Integration Rules for organizations to update per their specific requirements. This configuration may include Query Object Rules and Field Rules (with or without reference lookups).
Document Exchange Configuration Overview
To enable Document Exchange, a Vault Admin must minimally:
- Enable CrossLinks in both Vaults
- In RIM: For all document types to be transferred to Medical, update the document type to include the “RIM to Medical Connection” Document Type Group.
- In Medical: Create Document Type reference lookups to map each source RIM document to its target counterpart in Medical.
About Product Data Transfer Configuration
Implementing Product Data Transfer is a highly technical process which requires significant requirements analysis and planning, including reconciling any existing records in Medical. Contact your Veeva representative to learn more about the specific configuration steps required to enable this integration.
Limitations
See About the RIM-Medical Connection for limitations users may encounter.